Mortgage Lending Servicer Posted Dec 06
Cardinal Credit Union , Mentor, OH
Cardinal CU was selected by The Cleveland Plain Dealer as a 2017 Top Work Places company. Founded in 1953, Cardinal Credit Union is a community chartered credit union serving citizens in Lake, Cuyahoga, Geauga, Ashtabula, Portage, Summit, Mahoning, Trumbull, and Columbiana counties. Our mission is to brighten our member's financial future. The Credit Union National Association (CUNA) recognized Cardinal as one of the 200 Healthiest Credit Unions in the nation.

The Mortgage Lending Servicer assumes responsibility for effectively and efficiently performing mortgage servicing support to all Credit Union members and personnel.

Servicing job functions include but are not limited to:

Payment processing/reversal, processing of payoff requests, disbursement of real estate taxes and homeowner's insurance, year-end processing, removal of private mortgage insurance and homeowner's insurance claims

Responsible for daily and monthly general ledger reconciliations and investor reporting

Maintains the necessary records in the appropriate system to ensure that CCCU is compliant with HMDA reporting requirements

Assist in the research and resolution of balancing and reporting discrepancies

Learn all functions necessary to comply with all investor reporting requirements

Documents must adhere to investor, state and regulatory requirements

Processing mortgage payoffs

Prepare mortgage loan release documents and required cover letters

Disbursement of real estate taxes and homeowner's insurance

Review of homeowner's insurance settlement claims and requests for removal of private mortgage insurance

Retrieve necessary information when the custodial file or images do not contain all required information for the completion of the lien release

Develop and maintain positive, effective working relationships with county offices, title companies, custodians, service vendors and other departments critical to the achieving objectives

Resolve and respond to complex inquiries; working with members, 3rd parties, lenders, and internal departments

Reviewing and prioritizing daily work to meet deadlines and goals

Counsel's members regarding money management and financial matters, as needed

Provides follow-up on a consistent basis with originators, borrowers, and agents

Maintains and projects the Credit Union's professional reputation

Serve as subject matter expert and resource for team members

Special projects as assigned

Ideal candidates will have a minimum of two year's experience in mortgage loan servicing/loan administration. Additionally, candidate will have the ability to understand risk and the importance of risk mitigation, perform consistently with above average quality and production, be well organized with the ability to move quickly from process and/or investor without limitations, have great attention to detail and time management, as well as, the ability to communicate effectively orally and in writing.


Employment Type: Permanent
Work Hours: Full Time

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