This employer requests that only candidates in Netherlands apply to this job.
You appear to be located in United States, not Netherlands, so you will not be able to apply for this job.
For one of our international clients located in Apeldoorn, we are actively looking for a Credit and Collection Agent. In this role, you will be in constant communication with customers that are behind in their invoice payments. Additionally, you will also review all terms of sales, services or credit contract and work with customers on all issues.
Responsible for timely & accurate collections by phone
Any administration incurred, including statements, reminders & dunning levels
Handling complaint documentation & resolution
Weekly update to Team Leader Credit & Collections
Contacting problematic customers and resolving account queries with order departments
Liaise with FMS Department in relation to reconciliation of customer payment queries
Any other duties as assigned by management
Authorised to stop any process producing defects and to provide change proposals to supervisor/manager
MEAO-BA or equivalent experience
1 or 2 years of experience in a similar function
Experience in credit and collection will be a plus
Native French language skills and conversational command of English
Knowledge of PCs, applications and spread sheets
Experience with financial systems
Proactive and a self-starter with a commercial attitude and the ability to handle confidential information