Assistant Supplier Manager - Banking Posted Dec 06
Outsource UK , Bristol, Somerset, United Kingdom
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Assistant Supplier Manager - Banking

We are seeking a Contract Manager - Financial Services with strong experience of the below requirements. This role is on a contract basis, initially for 12 months with and you be working for a leading Financial Services organisation. The role can be based in either Colchester, Halifax or Bristol.

Daily rate up to £190 per day


An exciting opportunity has arisen to join the HR Supplier Management team, supporting a banking integration programme. The team are responsible for ensuring relationships with our suppliers deliver value for our colleagues and performance is continually improved. The team manage c80 suppliers of HR services including payroll, pensions, health and flexible benefits making the role challenging yet rewarding for the right candidate. This particular role will be aligned to the management of HR suppliers supporting the business, primarily in the flexible benefits space.

Responsible for ensuring compliance to Group Supplier Management standards in line with the Group Sourcing policy, the ideal candidate will have good influencing and relationship skills, commercial acumen, negotiation and communication skills and a desire to make a difference. They will have the opportunity to influence and support the HR Supplier Strategy, which will hold our suppliers to account for delivering the key services our colleagues expect whilst also working in partnership to identify additional value to the business.


Using the performance data received from suppliers, produce and analyse regular and robust reporting on all performance information and metrics to support management of all requirements, including rectification of under performance

Ensure supplier compliance to Group policies and where material risks are found through the Supplier Qualification System process, follow the escalation process and facilitate resolution

Ensure supplier governance meetings are set up in line with the correct governance model and all documents are stored in a common repository for ease of reference and audit

Work with the Business to define and agree stakeholder maps and associated RACI for those relationships within your remit, including completion of activities relevant to the role, as defined by the RACI

Manage, monitor and protect contractual rights in order to effectively monitor service delivery, understand, document and mitigate supplier related risks

Collaborate and work with all business stakeholders and share contractual and performance information and metrics, to ensure LBG expectations are met or exceeded.

Formally document changes to the contract in line with the contractual change management process and ensure any changes are Embedded in the Business

Act as a source of professional expertise and knowledge with own suppliers, providing professional advice to key stakeholders and colleagues

Related Technical Capabilities

Supplier Performance Management

Applies knowledge of the deliverables and obligations in the contract to ensure these are delivered.

Demonstrates awareness and understands the processes in place to ensure quality of the operations and products.

Applies Group Supplier Management Policy, best practice and systems as required.

Identifies issues by monitoring service delivery and user satisfaction.

Monitors and reports on day-to-day service delivery, reacts and deals with exceptions, escalating if necessary.

Is the main interface between the supplier and the business stakeholders, providing advice and guidance to maximise the effectiveness of the service.

Applies judgement to identify, monitor and mitigate risks.

Interprets Group policies and other requirements putting them into context for the supplier.

If you considering a move from your current role please apply now or please contact Bhavit Panchmatia.

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Outsource. Our People. Your Success.

Outsource UK is one of the country's largest and most successful independent recruitment consultancies, specialising in the IT, Digital, Financial Services and Engineering sectors.

We recruit talented people for contract and permanent opportunities, offer a consultative approach and have a reputation for providing a superior service to both clients and candidates.

The business focuses on building long lasting relationships based on reliability and trust. We do this by hiring and retaining a great team of recruitment consultants who listen and understand our client's and candidate's needs.

Employment Type: Contract